Terms of Service

Prime Sentia GEO is operated by Prime Sentia INC, a corporation incorporated in the State of Delaware, United States of America.

Registered address: 651 N Broad St, Suite 201, Middletown, DE 19709, USA. Contact: legal@primesentia.ai

Prime Sentia GEO is a B2B software-as-a-service (SaaS) platform that uses artificial intelligence to audit website content for visibility in generative AI search engines (including ChatGPT, Perplexity, Google AI Overviews, and Claude), and to generate GEO recommendations and improvement plans.

The Service is intended for business users (B2B). It is not directed at consumers within the meaning of consumer protection legislation.

THE SERVICE IS PROVIDED ON AN "AS IS" AND "AS AVAILABLE" BASIS, WITHOUT WARRANTIES OF ANY KIND, EXPRESS OR IMPLIED, INCLUDING BUT NOT LIMITED TO WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, ACCURACY, OR NON-INFRINGEMENT.

Prime Sentia does not warrant that:

• The platform will be uninterrupted, error-free, or free of bugs;
• AI-generated outputs will be accurate, complete, current, or suitable for any specific purpose;
• Any recommendation will result in improved rankings, citations, or visibility in any AI engine;
• The platform will meet your specific business requirements.

AI language models may produce outputs that are plausible but factually incorrect, incomplete, or outdated. You should independently verify all outputs before acting on them.

TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, IN NO EVENT SHALL PRIME SENTIA, ITS OFFICERS, DIRECTORS, EMPLOYEES, AGENTS, LICENSORS, OR SERVICE PROVIDERS BE LIABLE FOR ANY:

• Indirect, incidental, special, punitive, or consequential damages;
• Loss of profits, revenue, data, business, goodwill, or anticipated savings;
• Loss of search rankings, AI visibility, organic traffic, or business opportunities;
• Reputational harm resulting from the application of AI-generated recommendations;
• Damages arising from decisions made based on platform outputs.

Some jurisdictions do not allow certain limitations of liability. In such cases, liability is limited to the minimum extent permitted by applicable law.

The platform outputs — including audits, GEO scores, recommendations, roadmaps, and fix briefs — are generated by AI models and provided for informational and analytical purposes only. They do not constitute:

For decisions of material consequence to your business, consult a qualified professional in the relevant field.

By using the platform, you acknowledge and accept that:

• AI-generated outputs may contain errors, biases, or inaccuracies inherent to large language model technology;
• You are solely responsible for reviewing, validating, and deciding whether to apply any recommendation;
• Any business decision based on platform outputs is made at your own risk;
• Prime Sentia does not guarantee that following any recommendation will improve AI visibility or search performance.

You agree not to use the Service to:

• Generate content designed to deceive, manipulate, or mislead end users;
• Make automated decisions that materially affect individuals (employment, credit, housing, healthcare) without human oversight;
• Violate any applicable laws, including data protection regulations;
• Reverse-engineer, scrape, or extract the underlying AI models;
• Resell, sublicense, or white-label the Service without a written agreement;
• Audit websites you do not own or for which you do not have authorization.

The platform uses third-party AI provider APIs to generate analysis and recommendations. These providers process queries in accordance with their own terms of service and data policies:

Prime Sentia does not train its AI models on your data. Queries sent to third-party AI providers are governed by their respective data processing agreements, which Prime Sentia has executed with each provider.

When you use the platform, Prime Sentia processes data about your website on your behalf, acting as a data processor under GDPR Article 28. You remain the data controller for any personal data contained in your website content.

A Data Processing Agreement (DPA) compliant with GDPR Article 28 is incorporated by reference for customers in the EEA, Switzerland, and UK. Contact legal@primesentia.ai to request a signed DPA.

For full details, see our Privacy Policy.

Prime Sentia reserves the right to suspend or terminate your account, without prior notice, if you breach these Terms or engage in conduct harmful to other users, third parties, or the platform's integrity.

You may cancel your subscription at any time. Access continues until the end of the current billing period. No refunds are provided for unused portions of a prepaid period, except as required by applicable law.

Prime Sentia may update these Terms at any time. Material changes will be communicated via email at least 30 days before taking effect. Continued use after the effective date constitutes acceptance. If you disagree, you must cease using the platform before the effective date.

In compliance with Spain's Ley 34/2002 de Servicios de la Sociedad de la Información (LSSICE):